Resumes

Date Submitted:
7/22/2008

Teri Sellars, SPHR

14427 Coachway Drive
Centreville, VA 20120
703-830-1556 (H)
571-331-0334 (C)
tsellars@verizon.net

Wireless Facilities, Inc., 10/2007 - Present
Director of Human Resources

Lead Human Resources function for recently spun-off nationwide division of public company, now owned by private equity firm

• Build partnership with executive team as new dedicated HR lead
• Review and revise all human resources systems, including recruitment, on-boarding, orientation, compensation and benefits, training, employee relations and employee communications
• Revise and implement new policies and procedures for entire company
• Work with executive leadership team and new CEO to stabilize environment following unexpected departure of CEO and other key members of executive team
• Manage department of five

WCI Communities, Inc., 05/2005 – 10/2007
Regional Director of Human Resources, Mid-Atlantic Region

HEADING

Selected to integrate and grow newly acquired regional office of public homebuilder.

• Structured effective partnerships to build credibility and trust with regional and corporate executive teams
• Managed and implemented new recruitment process, growing staff by 40% in first six months to meet business needs
• Successfully mediated employee relations issues, reducing risk and increasing employee engagement and efficiency
• Successfully integrated formerly privately held company into new publicly held corporate structure, achieving HR compliance with Sarbanes-Oxley requirements
• Managed migration of 401k plan to new provider
• Planned and implemented OD initiatives for region at all employee levels, including leadership development program, to create a more effective, cohesive management team
• Managed transfer of payroll to corporate system, achieving standardization
• Planned and led all downsizing efforts following business decline, achieving necessary cost reductions while mitigating potential risk

Convergys Corporation, 11/1999-05/2005
Senior Manager, Human Resources

Managed delivery of HR services for all Washington DC-based programs and employees of global corporation/government contractor with over 60,000 employees. Partner to three business units, ranging from high-level contact center to specialty IT unit with government contracts.

• Directed all aspects of recruitment, orientation, benefits, compensation, training and employee relations for over 300 globally dispersed employees, managing staff of three
• Interfaced with government client for recruitment and security clearance issues
• Creatively utilized internal resources to fill “hot” IT positions without expense of outside recruiter, including managing employees through H-1B and permanent residency process
• Successfully integrated specialty IT unit into parent corporation following acquisition
• Opened and staffed first contact center for client XM Satellite Radio (including initial launch of product); direct training, total rewards and employee relations and engagement while growing from 0-140 employees in a six month period
• Accomplished shutdown of entire contact center following loss of client contract
• Achieved implementation of newly automated IT processes, resulting in more satisfied employees (lower turnover) and lower service costs

Girl Scout Council of the Nation’s Capital, 04/1997-11/1999
Human Resources Director

Led Human Resources function for the largest local Girl Scout Council in the country.

• Managed three staff members supporting 80 full time and over 300 part-time and seasonal employees
• Proactively and successfully managed all employee relations issues
• Successfully designed and implemented organization’s first telecommuting program and flexible schedule, resulting in the attraction and retention of high performers in key field positions

MAXWorldwide, 04/1992-04/1997
Director, Human Resources, Finance and Administration - (MAXWorldwide acquired by Convergys 6/00)

Directed all functions of finance and human resources.

• Developed initial HR and Finance departments, including creation and implementation of employee manual, and financial reporting policies and procedures. This enabled the company to win a $5 million client contract which further positioned the company for sale to Convergys.
• Integral to due diligence during sale process; drove full integration (HR, administrative, financial) of niche contact center after acquisition
• Signatory on all company accounts; secured business line of credit with financial institution
• Managed 25,000 square foot facility from lease negotiation to build out and office relocation

Previous positions:

Legal Assistant/Office Manager: Translated for sole practitioner providing legal services (90% immigration law) to international clientele from French speaking countries, including Haiti, Cote d’Ivoire, Cameroon, Algeria and Gabon

Commercial Property Manager - managed portfolio of office buildings totaling 500,000 sq. ft.

PROFESSIONAL ASSOCIATIONS:

Society for Human Resource Management
Dulles SHRM Chapter, Board of Directors

COMPUTER SKILLS:

Microsoft Office, Peoplesoft, ADP and Oracle HRIS, Lotus Notes, financial software packages

EDUCATION:

SPHR certification
BA, Business Administration/French Commercial Studies, University of Illinois-Chicago

Date Submitted:
7/14/2008

Lydia-jane Failing

1745 Wainwright Drive ♦ Reston VA 20190
202.657.6853/571.268.1799 ♦ lydiajane@comcast.net

SUMMARY

Versatile business partner with Organization and Talent Development, Human Resources and Operations man-agement expertise in high-tech, professional services and international environments. Ability to analyze what is, envision what could be and implement change to produce desired outcomes, linking human capital deliver-ables to business objectives. Strong project management, communication and leadership abilities. Recognized as a creative thinker and problem solver, with an entrepreneurial spirit and desire to add value to an organiza-tion with a world-view and global mission.

AREAS OF EXPERTISE

Organization and Talent Development

• Designed and directed community Leadership Training program, including curriculum development, train-ing delivery, selection of presenters and budgeting. Increased applications to program by 30%; numerous graduates achieved community leadership roles including Mayor and City Council members.
• Led organization effectiveness project that included creation and staffing of Internet-based department re-sulting in new product development and reduced overhead by approximately 33%.
• Designed and delivered developmental programs such as Understanding the Myers Briggs Type Indicator, Moving Forward with Change and Building Personal Resilience. Managed Employee Resource Center, scheduling and presenting training seminars, one-on-one consulting and organization of employee events.
• Partnering with Mercer, managed large-scale project for major Houston utility company. Analyzed thou-sands of job functions across the organization, identifying redundancies and overlaps. Deliverable was basis for significant streamlining of job categories and development of standardized salary bands.
• Coached senior managers from wide array of functional areas, focusing on productivity, problem resolution and career management. Managers went on to achieve high levels of professional satisfaction.
• Engaged clients in activities and training programs to identify professional goals, develop personal market-ing plans with communication tools, and execute to strategy. Consistently received ratings of 4.7 or higher (out of 5.0) from clients on quality of service delivery.
• Subject matter expert quoted in Fortune magazine; frequent guest speaker on career and personal develop-ment topics.

Human Resources Management

• Established and standardized operational policies and procedures in all areas of HR management including Performance Management, Employee Relations, Training and Development, Employee Handbook, Cus-tomer Service training and Compensation and Benefits.
• Conducted Employee Relations investigations that protected both company assets and employee rights in areas such as Sexual Harassment, Wrongful Termination and Environmental Safety.
• Hired, trained and supervised staff of five responsible for Recruiting, Employee Relations and HRIS.
• Instituted new recruiting plan that reduced open positions by 20%. Instrumental in hiring and development of General Managers with P/L oversight of up to $25 million. Recruited for wide range of positions, exempt and non-exempt, including General Managers, IT, Financial Services and support staff.
• Managed PeopleSoft HRIS (data collection, input, reports, payroll information) as well as hardcopy HR files and systems, establishing records retention and management policies.
• Initiated and edited company employee newsletter, bringing cross-cultural awareness and sense of commu-nity, which was warmly received and highly valued by employees and became a source of pride.

Business Operations and Administration

• Participated in monthly P/L conferences for $45 million business units with corporate executives, reviewing financials with particular focus on HR related line items and effective cost management. Participated in an-nual budget development and supervised accounting specialist.
• Re-engineered business processes that reduced customer billing cycle time by one-half and brought past due accounts receivable to less than 1% of annual revenues.
• Managed critical project to verify and update records of thousands of clients, saving company hundreds of thousands of dollars in fines, following change in sales tax regulations.
• Selected and managed vendors for telecom, facilities management, IT, recruiting, records management, printing, office equipment and supplies, insuring competitive pricing and dependable service.
• Served as Community Relations liaison with local Chamber of Commerce and Economic Development as-sociation; hands-on committee member for several major events including annual Japan-America Confer-ence, Design Competition and American Institute of Wine and Food seminars.

International Business

• Managed customer relations and accounts for major international auction company, working closely with clients from the UK, Europe, Middle East and Latin America. Gained in-depth of knowledge of related cul-tures and how to conduct business internationally.
• Spent one year abroad in Australia, consulting in development of export market; regularly traveled to UK and Europe for business purposes.
• Reported to top three international executives; worked closely with numerous ex-pats, regularly assisted with mediation on miscommunication and cultural issues.
• Managed HR for diverse internal client base, comprised primarily of African, Middle Eastern and Hispanic associates. Established key relationships, trusting environment and open communication lines.

PROFESSIONAL EXPERIENCE

HMS HOST A $2 billion multi-national company providing services to global customers
Senior Field Human Resources Manager 2005 – 2007
Managed full range of HR services for 450 culturally diverse associates at four major public facilities.

CONSULTANT 1997 – 2005
Provided OD, HR and Career Management support to clients such as Lee Hecht Harrison, Right Manage-ment, Mercer, Hewlett Packard/Compaq, AT&T and General Motors.

LEGI-TECH An Internet-based subsidiary of nation’s third largest newspaper publisher
Director, Human Resources and Administration 1995 – 1997
Reporting to President, for offices in three states, managed all aspects of HR and administrative support.

GEKKEIKAN SAKE USA INC. A multi-national company headquartered in Kyoto, Japan
Manager, Human Resources and Administration 1990 – 1995
In addition to start-up of all HR functions, oversaw risk management, community relations and administrative operations.

Previous experience with the WINE SOCIETY OF AMERICA, the first direct mail wine club in the United States and CHRISTIE’S, an international fine art and antiques auction house.

EDUCATION and AFFILIATIONS

• Academic requirements completed for Masters HR & OD, University of San Francisco
• Bachelor of Applied Arts, Texas State University
• Myers Briggs Type Indicator Certified
  
  
• Member, Society of Human Resources Management
• Volunteer, Friends of the National Arboretum
• Founding Director, Community Concerts Association
• Founding Director, American Institute of Wine & Food, California Capitol Chapter

Date Submitted:
12/04/2007

ELIZABETH A. LOMBARD

16 Lincoln Place, Apt. C
(h) 732.652.3682
North Brunswick, NJ08902-4040
elombard2002@yahoo.com

SUMMARY

Seasoned professional with extensive experience in leadership, management, recruitment, fundraising, marketing, human resources management and event planning.  Innovative leader and team player, excellent ability in developing strong working relationships and able to manage multiple projects simultaneously. Outstanding skills in project management, budget management, goal setting, motivating, career counseling, training, staff management and strategic planning.  Strengths include ability to conceptualize, network and achieve results.

PROFESSIONAL EXPERIENCE

INROADS New York/New Jersey Region, Inc.                                               

Operations Manager, 4/2004 – 2/2006                                      
New York, NY

Client Manager, 2/2006-Present                                                
North Brunswick, NJ
Acting Regional Director, 8/2006-2/2007

Develop and implement strategies to market INROADS to prospective corporate clients. Manage and develop five line staff and coordinate the hiring process for new staff.  Coach/advise 50 college student participants, 15 corporate clients and coordinated and implemented summer student training and development.  Conduct internal staff development workshops and facilitated intern workshops. 

HOOP DREAMS SCHOLARSHIP FUND

Program Director, 2/2003 – 1/2004                                                         Washington, DC

Managed three year-long programs, college preparatory mentoring program, internship program and SAT prep course program for 80 DC public high school students.  Supervised the administration of the scholarship and outreach efforts to 200 college students.  Streamlined the scholarship process by revising the application and implementing an organized intake process of the applications. Led, supervised and fostered the growth of three program staff by assisting them with establishing goals and meeting their potential.  Created, planned and managed eight monthly Saturday mentoring workshops for 80 high school students and 95 mentors.

NEIGHBORHOOD FUNDERS GROUP (NFG)

Events Manager, 8/2001 – 12/2002                                                        Washington, DC

Established and conducted two major conferences and meetings for NFG including fundraising, scheduling, logistics and reports. Was responsible for the design and development of graphics and the writing of promotional literature. Successfully completed all assigned events while establishing ongoing relationships that ensured continued growth for NFG.

INROADS, INC. (1989 – 2001)
INROADS/BALTIMORE, INC.                                                      
Baltimore, MD

Managing Director, 1996 – 2001

Directed all affiliate operations including staff supervision, corporate and board development, budget planning and fiscal management. Designed and implemented the organization’s strategic business plan.  Assessed corporate needs and designed marketing and recruitment plans accordingly. Increased corporate client base by 15% within first year as Managing Director.  Met budget expectations each year.  Helped to facilitate the conversion process at or above national standards.  Improved affiliate image among corporate and community constituents. Coached, mentored and implemented personal and professional training for 85 college student participants.

INROADS/GREATER WASHINGTON, INC.                             
Silver Spring, MD

Operations Manager, 1992 – 1996

Developed and implemented strategies to market INROADS to prospective corporate clients. Managed and developed four line staff and coordinated the hiring process for new staff.  Held responsibility for coaching/advising 50 college student participants, 35 corporate clients and coordinated and implemented student training and development.  Conducted internal staff development workshops and facilitated intern workshops.  Designed the graduate school forum.

Manager, 1990 – 1992,
Staff Specialist, 1989 - 1990

Developed fundraising strategies that assisted with raising approximately $70,000, participated in on-campus career fairs and college recruiting, coached 55 interns and established the local Parent Support Group and a local chapter of the Alumni Association. Cultivated and maintained relationships with key contacts at high schools and colleges including Howard University, University of Maryland, Loyola College, University of Virginia, Hampton University, Georgetown University and George Washington University.

EDUCATION

Salve Regina College, Newport, Rhode Island
Bachelor of Arts, Spanish and Elementary Education

Howard University, School of Continuing Education, Silver Spring, MD
Fundamentals of Finance and Accounting for Non-Financial Managers
Managing & Resolving Conflict

COMPUTER SKILLS

Microsoft Word, PowerPoint, Excel, Lotus Notes Mail, Microsoft Outlook

TRAINING

Sandler Selling System, Train the Trainer and Career Architect, Stress Management, Budgets and Budget Process, Consultative Selling Skills, Working in Teams, Helping Others Adapt to Change, Facilitating Improved Performance, Targeted Selection for Interviewing, Thinking Outside the Box, and Building Budgeting Skills.

AFFILIATIONS

Volunteers of America, Tutor, January 2004 – 2006                                           
The Leadership Class, 2000
Hoop Dreams Mentor, 2002                                                                                   
Big Brothers Big Sister, 2002

Date Submitted:
10/18/2007

OLYA DADRESSAN

11114 Lakespray Way
Reston, VA 20191
Ph: (703) 395-7644
OlyaDadressan@aol.com

OBJECTIVE

Creative, innovative, resourceful and empowering Talent Management and Capability Development professional, with 10+ years of demonstrated leadership and experience in Education, Human Capital Management, Organizational Development and Transformation, Supervision, Designing and Conducting Trainings, Team Building, Strategic Planning, Needs Assessment and Evaluation, Program Design, and Content Delivery seeking mid-level career opportunity in private sector

SELECTED HIGHLIGHTS

• Provided leadership and team building, organized meetings and monitored follow up for the team career professionals serving the School of International Service population of 2300 students and supervise  employees
• 10+ years of service as a capability development and talent management leader in executive, advisory and consulting positions for international Baha’i community locally and nationally, conducting needs assessments, trainings, facilitation, and leading annual strategic and tactical planning sessions
• Co-founded and managed a non-profit organization
• Extensive networks and relationships with Fortune 500 and Government agency recruiters
• Managed long-distance team of the Eastern Association of Colleges and Employers 2007 Newcomers Committee
• Taught Human Capital Management and Economics to undergraduate students and advised Chairman of Department on personnel management and conflict resolution

RELEVANT PROFESSIONAL EXPERIENCE

AMERICAN UNIVERSITY CAREER CENTER
CAREER ADVISOR, August 2004 – present
School of International Service (SIS) Team Leader, Career Center Diversity Team Chair

• Maintain 100 % satisfaction based on exit survey completed by majority of clients seen in appointments
• Provide leadership, organized meetings and monitored follow up for the team of five career  professionals serving the School of International Service population of 2300 students, organize 8-10 large-scale panels and presentations annually for audiences ranging from 50 to 300 participants
• Develop and leveraged strong internal and external relationships with employers and alumni from Federal government, international organizations, non-profit organizations and multinational companies
• Organize outreach and targeted programming for diverse student groups including multicultural and international students, GLBTA and students with disabilities
• Conduct up to 7 daily individual appointments to counsel students on career choices and job search

BAHA’I INTERNATIONAL COMMUNITY, BELARUS, JAPAN., U.K. and U.S.A.
MULTIPLE ELECTED AND APPOINTED POSITIONS ON LOCAL AND NATIONAL LEVELS, 1995-Present

• Conducted human resources assessments and trainings working with leadership of 15+ local communities
• Organized a number of national and international conference and participated as a lecturer, MC and a presenter
• Administered decisions related to public and media relations, community education, property management, outreach and service, and consult on community-related matters
• Facilitated humans resources development and talent management for communities of up to 400 members
• Managed funds for a national community including budget planning, fundraising, charitable giving education, training of the local treasurers, annual reports and community presentations
• Collaborated with multiple institutions to plan, execute and evaluate capability development campaigns

TAHIRIH JUSTICE CENTER, FALLS CHURCH, VA
CONSULTANT, August - October 2004
INTERNATIONAL SERVICE FELLOW, September 2003-August 2004

• Created an outreach campaign and conducted trainings related to women’s abuse issues and gender-based violence
• Developed marketing materials and delivered presentations on the Center’s services to external audiences
• Performed legal research and researched and analyzed trafficking of women and gender-based persecution
• Developed translator/interpreter policies  and managed communication with pro bono attorneys

ENGLISH CULTURAL CENTER, VITEBSK, BELARUS
EXECUTIVE DIRECTOR, December 2000 - August 2002  

• Initiated creation of one of the first NGOs in a post-Soviet environment establishing English language library
• Drafted proposals and competed for funding from multiple international sources
• Developed course materials including instructor guides and facilitated weekly classes for up to 40 attendees
• Managed  programs and conferences for women in collaboration with international NGOs

INSTITUTE OF CONTEMPORARY KNOWLEDGE, VITEBSK, BELARUS
SENIOR LECTURER August 2001 - August 2002

• Designed and developed the curriculum and taught two university  Human Capital  Management and Economics courses to undergraduate students
• Advised Chairman of Department on personnel management and conflict resolution issues
• Developed new creative teaching approaches and implemented methods of active and interactive participation

EDUCATION

MBA, AMERICAN UNIVERSITY, WASHINGTON DC (part-time), September 2005 - Present

MA INTERNATIONAL POLITICS, UNIVERSITY OF MANCHESTER, MANCHESTER, U.K., August 2003

MA/BA INTERNATIONAL ECONOMIC RELATIONS, BELARUSIAN STATE UNIVERSITY, June 2001

SELECTED LEADERSHIP POSITIONS

BOARD OF DIRECTORS MEMBER, NoVA Baha’i Center, Sterling, VA August 2007- Present
CHAIR, 2007 Newcomers Committee, Eastern Ass-n of Colleges and Employers, August 2006- Present
SPECIAL COORDINATOR FOR SERVICE AND OUTREACH, Crimson Ark Regional Institute, Washington, DC and Arlington/Alexandria Region April 2005- October 2006
TREASURER, National Assembly of the Bahá’ís of Belarus, Minsk, Belarus May-November 2001
CHAIR, National Youth Committee, Minsk, Belarus 1996-2000

CERTIFICATES AND MEMBERSHIPS

MBTI Qualifying Certificate, Otto Kroeger Associates
Strong Interest Inventory Qualifying Certificate, CPP
Targeted Selection Interviewer Certificate, American University, Human Resources
Eastern Association of Colleges and Employers
European Business Baha’i Forum and Business Baha’i Forum of Americas

LANGUAGES

English, Russian, and Belarusian – fluent; Japanese, German – basic

COMPUTER SKILLS

Microsoft Office: Word, Excel, Access, Power Point, Internet Research, SPSS, Lotus Notes, Adobe Photoshop, Macromedia Fireworks, Macromedia Dreamweaver