Join us on Wednesday, November 20 when Dave Downer of The Segal Company presents the Dulles SHRM annual benefits update. Dave will offer valuable insight into current renewals and offer advice for open enrollment as well as planning for 2003 and beyond. Learn about:
- The current state of health care costs and the workforce
- Important benefit strategies for your organization
- Alternatives available to employers
Bring along your questions and issues for this interesting and lively conversation with our expert.
Sponsor: Stop by and visit with Kathleen McCoach of Liberty Mutual.

Results of Self-Nominations for 2003 Dulles SHRM Board of Directors!
We thank everyone who sent self-nominations and especially commend those who “put their hats in the ring” for the first time. Several members indicated first, second, and even third choices for board positions. The Nominating Committee, chaired by Cornelia Gamlem, will review all submissions and prepare a final ballot for distribution to the membership. The 2003 Dulles SHRM Board of Directors will be inducted at the holiday meeting to be held on Wednesday, December 4. 2003 President Judy Perrault will conduct a transition board meeting on Monday, December 9 to be attended by outgoing 2002 and new 2003 board members.

Chapter Discussion Groups
“Crafting a Compelling Job Offer”
With Grant Lehman, Director, Recruiting, Dinte Resources
Thursday, November 7
Location: AOL Headquarters, Dulles, VA
Dulles SHRM members and their associates are invited to participate in a round table discussion on “Crafting a Compelling Job Offer” on Thursday, November 7, facilitated by Grant Lehman, Director, Recruiting, Dinte Resources. In preparation for this discussion, please reflect on the following questions:
- How are companies addressing new hire salaries, bonuses, and other incentives in today’s economic climate?
- Is your organization developing competitive offer packages to attract top talent?
- What’s the latest thinking about stock options? Are they still an attraction, and how are companies addressing the issue?
- What else should you be considering, besides pay and incentives, to be competitive in your everyday hiring?
You are invited to bring examples from your experience, or, if you have had no previous experience in this area, consider this an opportunity to learn from your colleagues.
Please confirm your participation to Cindy Loison at cloisonhr@aol.com if you will be attending either Discussion Group. Dulles SHRM’s monthly Discussion Groups are an excellent tool for learning about the latest trends and workplace practices across a variety of timely HR topics. Typically about a dozen chapter members attend. There is no charge. Click Here to check out our 2002-2003 Discussion Group schedule.
Time: 7:30-9:30 a.m.
Place: AOL Headquarters, Meeting Room H3A:A07
22000 AOL Way
Dulles, VA 21066
Phone: 703/265-7520 (Cindy Loison direct line)
Front Lobby: 703/265-2120
NOTE: Please check in at the Receptionist desk. You will be issued a visitor’s badge to wear while you are in the building. Wait in the lobby and Cindy will escort you to the meeting room.
Directions:
From Reston to Dulles:
Take VA-267-Toll Road West toward Dulles Airport. Take the Route 28 North exit (9B) toward Sterling. Merge onto Sully Road. Turn left onto VA-625 W (Waxpool). Turn left onto Pacific Blvd. Turn right onto AOL Way. Give your name to the guard and explain that you are meeting with Cindy Loison.
From Herndon to Dulles:
Take Elden Street west. Turn right onto Sterling Road. Sterling Road becomes Old Ox Road. Turn right onto Sully Road. Turn left onto 625W (Waxpool). Turn left onto Pacific Boulevard and right onto AOL Way. Give your name to the guard and explain that you are meeting with Cindy Loison.
From Vienna to Dulles:
Start out going east on Westwood Center Drive toward Sheraton Tysons Drive by turning right. Westwood Center Drive becomes an unnamed road. Turn left onto Leesburg Pike. Take the VA-267-Toll West ramp toward Dulles Airport. Merge onto VA-267 W (toll). Take the VA-28 North exit (9B) toward Sterling. Merge onto Sully Road. Turn left onto VA-625 W (Waxpool). Turn left onto Pacific Blvd. Turn right onto AOL Way.

Courses For Recertification Credit
Sign up now for “Road to Success: Ensuring Fair, Respectful & Lawful Employment Practices” offered by George Mason University’s Office of Continuing Professional Education on November 5-6, 2002 at the Center for Innovative Technology in Herndon. For more details, go to (www.ocpe.gmu.edu), or call 703-733-2800 or email Sandra Meyers at smeyers@gmu.edu.
The course will be taught by Cornelia Gemlem, SPHR. It will provide the HR practitioner with a critical overview of employee relations by exploring key employment legislation, essential HR policies, and a process for conducting an investigation into workplace issues. As an added plus, the class is approved through HRCI for 12 recertification credit hours toward PHR and SPHR recertification.
Can’t make it in November? George Mason is planning to offer this course along with the on-line Strategic Human Resource Management course again in the spring. Be on the lookout for more information.
For more information, including course outline, or to register for these courses, you may call 703-733-2800, visit the George Mason website

What is HR Voice?
You get the email every month:
From: HRVoice hrvoice@shrm.org
RE: SHRM’s HRVOICE - [Month] 2002 INSIDER
It’s the monthly update from SHRM’s Government Affairs Off8ice. In 2000, the SHRM Board of Directors voted to expand what was then called it’s Grassroots effort. Members had to opt-in to the Grassroots Program. With enhanced technology making it more effectiveto reach members each month, the Board moved to this inclusive program that allows all members to receive up-to-date information about what’s going on in Washington as well as in the state capitals.
The next time HRVoice appears in your mailbox, take the time to read the monthly Washington and State Insider. Visit the website at www.shrm.org/government. Collectively, we can make a difference.

ASTD Metro DC Chapter Presents "A Different Kind of Smart"
Applying Emotional Intelligence To Your Training Efforts
Friday, November 1, 8 a.m.-12 noon
Marriott Headquarters, Bethesda, MD
Join the Metro DC Chapter of ASTD for an interactive workshop and overview of the five components of emotional intelligence and how emotional intelligence has been directly linked to business results. Research and statistics will be presented that can be used directly to promote a business case for emotional intelligence within your organization. Learn how to:
- Sell EQ in your organization,
- Incorporate EQ throughout your organization’s training efforts,
- Measure and assess EQ skills and readiness within your organization, and
- Apply EQ in a practical way to your training efforts.
Adele Lynn, found and owner of Lynn Learning Labs, a national consulting and training firm whose clients include many Fortune 500 firms, will present the workshop. Learn more by visiting www.dcastd.org to register online or call the Chapter Administrator at 703-573-5921 or 877-561-8022. The registration deadline is October 21. Members: $60/Non-members: $70.

Board Meeting Minutes
The minutes from the Board meetings are available on our web site - please take a few minutes to review them in full. Click Here to View.

2003 State Conference
To Be Held at the Fairview Park Marriott, October 15-17, 2003
Programs Committee Representative Needed
The 2003 Virginia State Conference will be held at the Fairview Park Marriott from October 15-17. Although we will need numerous volunteers from our chapter to help out during the conference, we currently need a representative for the Programs Committee. If you would like to volunteer, please contact Cornelia (gamlem@erols.com). More news will be available in the upcoming months.

HR Career Development SIG
Next Meeting Scheduled
Date: Wednesday, December 4, 7:30 a.m. (ending no later than 9:00 a.m.)
Place: Silver Diner, Reston
Information on the agenda and facilitator is coming soon. Watch your email and the Dulles SHRM website. There is no charge to attend SIG meetings. And you need not have attended prior meetings. Please contact co-chair Bernadette Gebhardt, Human Resources Manager at Martin’s Herend Imports, Inc., with any questions or to RSVP (bkgebhardt@earthlink.net or 703-723-1854).

2002-2003 Dulles SHRM Scholarship Program Applications Due Nov 1
We are pleased to announce our second annual scholarship program. In support of the development of our chapter members, sons and daughters of chapter members, and students from local SHRM chapters, we have allocated $2,000 for scholarships, and up to two $1,000 scholarships may be awarded. We encourage you and other eligible individuals to apply! To Learn more about the program and download an application at Click Here. Applications are due on Friday, November 1, 2002, and winners will be announced at the December holiday meeting. For more information, contact Karen McDonald at 703-502-3760 (hratpohanka@aol.com).

Mark Your Calendars
Upcoming 2002 Meeting Topics
Upcoming meeting topics:
- November 20 - “Annual Benefits Update” with Dave Downer, The Segal Group
- December 4 - Holiday Party with everyone
More Coming in 2003:
- January 15 - “Legislative Update” with Jason Branciforte, Littler Mendelson
- February 19 - “Critical Issues Under FLSA” with Caryn Pass, Krupin O’Brien
- March 19 - “Everything You Need to Know About Policies and Guidelines for Hiring and Terminating Foreign Workers” with Liz Stern and Joyce Oliner, Shaw Pittman
- April 16 - “Special Presentation by Susan R. Meisinger, President, SHRM” with Leesburg SHRM Chapter

General Tips For Communicating And Working With People With Disabilities
Submitted by Dulles SHRM Diversity Director Deidre Iannelli
(Data compiled by the Virginia Department of Rehabilitative Services)
- Always focus on the individual, not the disability. Use “people first” language - meaning, refer to the individual first, then to his or her disability. (It is better to say “the person with a disability” rather than “the disabled.)
- When communicating with an individual with a disability, speak directly to the person rather than through their companion or interpreter.
- Treat persons with disabilities with the same respect as you would others. Do not talk down to or use inappropriate comments such as “you have a license to drive that thing” or “how fast can that go” just to initiate conversation.
- When introduced to a person with a disability, it is appropriate to offer to shake hands. If the person has limited hand use or has an artificial limb, it is okay to shake what is offered to you. It is equally acceptable to politely touch them on the shoulder/arm or offer a smile or nod to reciprocate a warm greeting.
- Any and all assertive devices such as wheelchairs, crutches, canes, communication boards, service animals, etc., should always be respected as personal property or extensions of that person. Do not use, lean on, play with, or move unless given permission.
- If you would like to offer assistance to a person with a disability, always ask first, wait until the offer is accepted, then listen patiently and follow their instructions. If the person declines your help, respect their decision and do not proceed to assist.
- When talking with a person in a wheelchair for more than a few minutes, “squat down” or use a chair, if possible, in order to place yourself at the person’s eye level to facilitate conversation.
- To gain the attention of a person with a hearing impairment, tap the person on the shoulder or wave your hand. Look directly at the person and speak clearly, naturally, and slowly to establish if the person can read lips. Not all persons with hearing impairments can lip-read. Show consideration by placing yourself in front of the light source and keeping your hands, cigarettes, and food away from your mouth when speaking.
- Never automatically guide a person with a vision impairment. Allow the person to take your arm (at or about the elbow) - this will enable you to guide rather than propel or lead the person.
- Do not shout at a person who is blind or visually impaired - he or she can hear you. When conversing, always identify yourself and others who may be with you (i.e., “On my right is Robert Smith.”). Avoid pointing or using nondescriptive directions such as “over there” or “up ahead.” More appropriate words are “two feet to your left” or “beside you on your right.”
- Listen attentively and exercise patience when communicating with persons who have a speech impairment. Never pretend to understand what the person is saying if you are having difficulty doing so. Repeat what you understand and their reactions will clue you in and guide you to understanding.
- Relax. It is okay to use expressions such as “See you later” or “Did you hear about this?” as they are common phrases that everyone uses, including people with disabilities.
- As with all other etiquette issues, when mistakes are made, apologize, correct the problem, learn from the mistake, and move on.

That’s all for this month unless you have any ideas or suggestions? This is your chapter - let us know what’s on your mind!
Nancy Streeter
President
Dulles SHRM
E-mail